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FAQs

Orders and Shipping Information

All orders are handmade, fresh to order. This means your order could take 3-4 days until it is ready to be shipped.  You will receive your order within 10 business days, with the exception being circumstances beyond La Luna's control such as inclement weather. Orders ship by priority mail and include tracking and insurance.  Tracking information will be emailed to you as soon as your package has shipped. Current price of shipping is $4.99 for orders under $49. Orders of $49+ receive free shipping. 

Free delivery in Yamhill County, Oregon is offered to locals that use the code LOCAL at checkout. I do weekly deliveries and will meet at a store near you. Free pickup is also available from Yamhill County, Oregon. 

Currently shipping is only available in the US. 

A lot of care is taken to ensure your items, especially Moondrop Bath Bombs, are delivered in one piece. Sometimes a cracked or broken bath bomb arrives. Bath bombs are completely usable even if they arrive cracked. 

All sales are final unless you receive the wrong product.  If you have received the wrong product, please use the contact form for a prompt resolution. 

Are La Luna products "All Natural"? What about allergens?

As often as possible, organic ingredients are used. The FDA does not regulate the use of the term "natural". A few ingredients are used, such as fragrance oil and preservative, that would not be considered natural. 

All fragrance oils used are phthalate free. Two La Luna products contain a small amount of preservative to keep them shelf stable. The preservative used in Supernova Body Polish and Heavenly Body Butter is paraben and formaldehyde-free.  

With concern about allergens. If you have nut or latex sensitivities and choose to purchase products containing those items, please do a spot test on your inner arm. Each item has a list of ingredients for review below. While some products do not contain ingredients that may cause allergic sensitivity, all items are prepared and stored in the same area. 

Will Moondrop Bath Bombs, Stardust Fizzy Powder, or Moonbeam Bath Elixir stain?

It is highly unlikely that any La Luna product will stain. All products have been tested in a few different kinds of bathtubs with no issues.

Starting with a clean tub is ideal as butters, oils, colorant, and glitter like to stick to the residue and may cause a ring. If ever there is a ring around your tub after a bath, simply rinse it away with some water or a mild cleanser. Never use harsh chemicals or steel wool. Staining may be more likely on tubs with a worn finish or scratched surface. 
La Luna is not responsible for staining than may occur due to tub condition.

Other Product Information

Sometimes bath bombs do not float. Especially bombs with heavier butters. Even if they do not float, they still provide all the wonderful benefits as floating bombs. 

Please store all products in a cool, dry environment, away from moisture. Moisture can cause a bath bomb to prematurely activate. 

Keep all jars closed when not in use. 

If body butter is in a warm environment, it may melt. Store the jar upright to avoid any leaking. Chunks of cocoa butter may be present in the body butter. This does not negatively impact the product at all. If body polish or body butter separate, simply stir and store in a cool place. Heavenly body butter is an extremely rich formula. It contains many skin loving butters and oils to hydrate and protect your skin. It may take 15-20 seconds of massaging for skin to absorb butters

La Luna is 100% against animal testing and no ingredients in any product has been tested on animals. All products have had extensive testing, including being tested by a 10 year old with sensitive skin. Discontinue use if any redness or irritation occurs. All products are intended for adult use or supervised child use.  

 

Wholesale
Wholesale orders are available to brick and mortar stores and established subscription boxes. Please send a message using the contact page.

Have a question?
Contact La Luna through any of the social media links at the bottom of the page or send a message using the contact page.

Ingredients:
Bath Bomb: 
Sodium Bicarbonate, Citric Acid, Kaolin Clay, Cream of Tartar, Apricot Oil, Sodium Lauryl Sulfoacetate, Polysorbate 80, Fragrance, FD&C approved Colorant


Bath Melts:
 Cocoa Butter

Glycerin Soap: Glycerin, Palm Oil, Coconut Oil, Safflower Oil, Goats Milk, Lauric Acid, Water, Sodium Hydroxide Lye, Sorbitol, Propylene Glycol. Sorbitan Oleate, Oat ProteinSodium Lauryl Sulfate, Sorbitol, Triethanolamine, Salt, EDTA, FD&C approved Colorant

Goat's Milk Soap: Coconut Oil, Palm Oil, Safflower Oil, Glycerin, Goats Milk, Water, Sodium Hydroxide, Sorbitol, Propylene Glycol, Sorbitan oleate, Oat Protein, FD&C approved Colorant

Fizzy Bath Elixir: Sodium Bicarbonate, Citric Acid, Epsom Salt, Kaolin Clay, Apricot Kernel Oil, Sodium Lauryl Sulfoacetate, Himalayan Salt, Polysorbate 80, Fragrance, FD&C approved Colorant, Plastic-free Biodegradable Cosmetic Glitter

Whipped Body Butter: Mango Butter, Cocoa Butter, Shea Butter, Avocado Oil, Apricot Oil, Coconut Oil, Jojoba Oil, Locally Sourced Beeswax, Arrowroot Powder, Phenoxyethanol (and) Caprylyl Glycol(preservative*), Fragrance, FD&C approved Colorant. *preservative-free option available upon request

Moisturising Body Polish: Pure Cane Sugar, Mango Butter, Shea Butter, Avocado Oil, Apricot Kernel Oil, Cocoa Butter, Cetearyl Alcohol (and) Polysorbate 60, Stearic Acid, Beeswax, Phenoxyethanol (and) Caprylyl Glycol, Fragrance,

Holiday Bath and Body Box SOLD OUT
$60.00 $65.00
Holiday Bath and Body Box SOLD OUT
SOLD OUT The Holiday Box contains over 10 wonderful winter themed goodies and comes in a keepsake box! Give the gift of relaxation this holiday season. Perfect for your sister, best friend, or for that special someone. Or treat yourself...you deserve it! ( 75+ value) You will receive: Snowman Bath Bomb-...
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