Orders and Shipping Information
All orders are handmade, fresh to order. This means your order could take 3-4 days until it is ready to be shipped. You will receive your order within 10 business days, with the exception being circumstances beyond La Luna's control such as inclement weather. Orders ship by priority mail and include tracking and insurance. Tracking information will be emailed to you as soon as your package has shipped.
Free delivery in Yamhill County, Oregon is offered to locals that use the code LOCAL at checkout. I do weekly deliveries and will meet at a store near you. Free pickup is also available from Yamhill County, Oregon.
A lot of care is taken to ensure your items, especially Moondrop Bath Bombs, are delivered in one piece. Sometimes a cracked or broken bath bomb arrives. Bath bombs are completely usable even if they arrive cracked.
All sales are final unless you receive the wrong product. If you have received the wrong product, please use the contact form for a prompt resolution.
Are La Luna products "All Natural"? What about allergens?
As often as possible, organic ingredients are used. The FDA does not regulate the use of the term "natural". A few ingredients are used, such as fragrance oil and preservative, that would not be considered natural.
All fragrance oils used are phthalate free. Two La Luna products contain a small amount of preservative to keep them shelf stable. The preservative used in Supernova Body Polish and Heavenly Body Butter is paraben and formaldehyde-free.
With concern about allergens. If you have nut or latex sensitivities and choose to purchase products containing those items, please do a spot test on your inner arm. Each item has a list of ingredients for review below. While some products do not contain ingredients that may cause allergic sensitivity, all items are prepared and stored in the same area.
Will Moondrop Bath Bombs, Stardust Fizzy Powder, or Moonbeam Bath Elixir stain?
It is highly unlikely that any La Luna product will stain. All products have been tested in a few different kinds of bathtubs with no issues.
Starting with a clean tub is ideal as
La Luna is not responsible for staining than may occur due to tub condition.
Other Product Information
Sometimes bath bombs do not float. Especially bombs with heavier
Please store all products in a cool, dry environment, away from moisture. Moisture can cause a bath bomb to prematurely activate.
Keep all jars closed when not in use.
If body butter is in a warm environment, it may melt. Store the jar upright to avoid any leaking. Chunks of cocoa butter may be present in the body butter. This does not negatively impact the product at all. If body polish or body butter separate, simply stir and store in a cool place.
La Luna is 100% against animal testing and no ingredients in any product
Wholesale orders are available to brick and mortar stores and established subscription boxes. Please send a message using the contact page.
Have a question?
Contact La Luna through any of the social media links at the bottom of the page or send a message using the contact page.
Bath Bomb: Sodium Bicarbonate, Citric Acid, Kaolin Clay, Cream of Tartar, Apricot Oil, Sodium Lauryl Sulfoacetate, Polysorbate 80, Fragrance, FD&C approved Colorant.
Bath Melts: Cocoa Butter
Glycerin Soap: Glycerin, Palm Oil, Coconut Oil, Safflower Oil, Goats Milk, Lauric Acid, Water, Sodium Hydroxide Lye, Sorbitol, Propylene Glycol. Sorbitan Oleate, Oat ProteinSodium Lauryl Sulfate, Sorbitol, Triethanolamine, Salt, EDTA, FD&C approved Colorant
Goat's Milk Soap: Coconut Oil, Palm Oil, Safflower Oil, Glycerin, Goats Milk, Water, Sodium Hydroxide, Sorbitol, Propylene Glycol, Sorbitan oleate, Oat Protein, FD&C approved Colorant
Fizzy Bath Elixir: Sodium Bicarbonate, Citric Acid, Epsom Salt, Kaolin Clay, Apricot Kernel Oil, Sodium Lauryl Sulfoacetate, Himalayan Salt, Polysorbate 80, Fragrance, FD&C approved Colorant, Plastic-free Biodegradable Cosmetic Glitter
Whipped Body Butter: Mango Butter, Cocoa Butter, Shea Butter, Avocado Oil, Apricot Oil, Coconut Oil, Jojoba Oil, Locally Sourced Beeswax, Arrowroot Powder, Phenoxyethanol (and) Caprylyl Glycol(preservative*), Fragrance, FD&C approved Colorant. *preservative-free option available upon request
Moisturising Body Polish: Pure Cane Sugar, Mango Butter, Shea Butter, Avocado Oil, Apricot Kernel Oil, Cocoa Butter, Cetearyl Alcohol (and) Polysorbate 60, Stearic Acid, Beeswax, Phenoxyethanol (and) Caprylyl Glycol, Fragrance,